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Posted by Bart_Teamviewer
Photon

webconnector

Hi,

I want to connect to a device with the webconnector. The option is viewable but not clickable. Can you help me with this?

Thanks,

Bart

PS I wanted to add a screenshot, but that's not possible here.

2 Replies
2 Replies
Posted by Moderator Moderator
Moderator

Re: webconnector

Hi @Bart_Teamviewer 

Thank you for your message. 

We have forwarded your case to the responsible colleagues and are waiting for an answer. I'll contact you as soon as I have new information.

Please be a little bit patient in this case. Thank you very much!

All the best,
Natascha

Posted by Moderator Moderator
Moderator

Re: webconnector

Hi @Bart_Teamviewer 

Thanks again for your patience.

We were able to identify and resolve the malfunction. This means that now everyone has the possibility again to establish a connection via the Web Connector.

I am pleased that everyone can work with it now. You are always welcome to make further inquiries through the forum at any time.

I wish you a nice Thursday and already a relaxing weekend.

All the best,
Natascha