Posted by kvntan
Henagon

PC serial number doesn't show up

PC serial number doesn't show up.

Serial number is the basic for asset tracking

Just require Teamviewer to run the following command on the computer

"wmic bios get serialnumber"

serialnum.PNG

3 Replies
3 Replies
Posted by Remote Management Staff
Remote Management Staff

Re: PC serial number doesn't show up

Hi @kvntan 

 

Thanks for the post. 

 

The command you are mentioning is querying the BIOS chip serial number which is different than the motherboard serial number most companies use to track warranty status. 

https://stackoverflow.com/questions/18911180/what-wmic-bios-get-serialnumber-actually-retrieves

Can you please let us know why would you need the BIOS serial number? how does this help you in tracking assets?

Product Owner, Remote Management services.
Posted by kvntan
Henagon

Re: PC serial number doesn't show up

You need to enter the bios chip serial number for warranty check for Lenovo. We tracked our asset based on bios chip serial number which is indicated on the delivery order as well.

lenovo.PNG

Posted by MarkusF
Photon

Re: PC serial number doesn't show up

I agree with kvntan

for Thinkpad the bios serial number is much more useful. Actually the mainboard serialnumber is completly useless in this case.

the bios serial number is printed and shown everywhere (Lenovo Vantage App, Laptop chassies,  Packaging, Invoices, Service Portal, etc.). The Mainboard Serial Number in Contrast is not used at all.