Turning off patch deployment after trial of software

inayellowshirt
inayellowshirt Posts: 10 ✭✭
in Monitoring & Asset Management

Hello,

I ran a trial of the Remote Management that has since expired, but the devices are still running weekly patch deployments and emailing me. At 100+ devices thats a lot of emails.

I would like to turn these off but obviously have no access anymore.

Can I either have a brief turn on of the service so I can remove the settings, or can you do this for me please.

Comments

  • antald
    antald Posts: 4 ✭✭

    Same here, even with license the remote monitoring and patch management software is not uninstalled or disabled when there is no license.

  • Levon
    Levon Posts: 48 Staff member 🤠

    Hello,

    Thank you for your message.
    After trial expiration, both Monitoring and Patch Management services should be uninstalled automatically. If the issue still exists for you please open a ticket and together with our support colleague's support we will have a look at the described situation.

    Best regards,
    Levon

    Product Owner, Remote Management
Trustpilot

Categories

This Week's Leaders