Posted by ntolesen
Photon

Install TV Pilot App

I have tried on multiple android units to install the TeamViewer Pilot App.

But everytime it tells me that your device isn't compatible with this version.

I have checked the version and it says min. Android 7.0

I have tried with ABook C10, that has android 7.0

I have tried with Samsung Galaxy Xcover4, that has android 9.0

I have tried with Huawei phone, that has android 7.0

 

How should I install the app???

1 Accepted Solution

Accepted Solutions
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Posted by Moderator Moderator
Moderator
Solution

Re: Install TV Pilot App

Hi @ntolesen 

Thank you for your post. 

Unfortunately, your devices are not supported with TeamViewer Pilot. You need at leat Android 8.0 or newer or a device that is listed here

In the following article, you will find all detailed information: Which operating systems are supported for TeamViewer Pilot

Hope this could help and wish you a great day. 

All the best,
Natascha

2 Replies
3 Replies
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Install TV Pilot App

Hi @ntolesen 

Thank you for your post. 

Unfortunately, your devices are not supported with TeamViewer Pilot. You need at leat Android 8.0 or newer or a device that is listed here

In the following article, you will find all detailed information: Which operating systems are supported for TeamViewer Pilot

Hope this could help and wish you a great day. 

All the best,
Natascha

2 Replies
Posted by ntolesen
Photon

Re: Install TV Pilot App

Thank you. This information should be more accessible from Android store or the website. I have tried to find this information, but was unable to.

Posted by Moderator Moderator
Moderator

Re: Install TV Pilot App

Hi @ntolesen 

Thank you for the fast reply. 

I will forward your suggestion to my colleagues in the relevant department. 

If there is anything we could help you with, feel free to contact us again. 

Wish you a great day and all the best,
Natascha