Question about licensing

DonnaRoehrig · September 2019

When licensing Pilot, the remote technician using the Pilot phone app doesnt need a license correct? Only the on-site technician on the computer side that is doing the troubleshooting needs the license correct?

Thank you,

Donna

Ying_Q · September 2019

Hi @DonnaRoehrig,

Thank you for your post.

Yes, you are right. Only the on-site technician is required to have a TeamViewer Pilot license. For more information about How to use TeamViewer Pilot, feel free to check out How to activate your Pilot License and How do I use TeamViewer Pilot.

Best Regards,

Ying_Q

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