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Posted by schoeppj

Teamviewer Pilot on Samsung J5 2017

I have a Samsung J5 2017 (SM-J530F) with Android 7.0 (which should be compatible with Teamviewer Pilot)

but trying to  install the Teamviewer Pilot App, I get the message "incompatible" in the android-store

1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

Re: Teamviewer Pilot on Samsung J5 2017


unfortunately, the Samsung J5 device does not support ARCore. This is why you get the incompatibility message from the Google Play store. 

Here you can find the list of ARCore supported devices:

Thank you & best