[English] Webinar for TeamViewer Tensor: Remote Support at Scale
Software updates, security patches, system crashes. Employees face technical issues all the time. Not only is that frustrating for them but help desk specialists can’t always resolve support ticket requests quickly over the phone or through emails with screenshots. Further companies scale globally, and they must adapt quickly to the reality of supporting remote datacenters and remote devices, wherever they are, on whichever platforms.
TeamViewer Tensor™ is a cloud-based remote connectivity platform that enables your company to provide fast, reliable remote support to hundreds or even thousands of computers, servers or other devices,the moment help is needed — all without compromising performance, security, manageability, or reliability. TeamViewer Tensor™ helps you reduce Mean Time to Resolution.
In this webinar, we will explain how you can provide remote support at scale. We will illustrate how you can rely on TeamViewer Tensor™ to:
Assist work-at-home employees, staff in satellite locations, clients or partners, and business travelers
Manage and control remote servers anywhere
Save time and cut travel costs for onsite, in-person service calls and maintenance
Improve first-call resolution rates
Provide world-class customer support and deliver exceptional customer experience
With TeamViewer Tensor™, you can solve technical problems quickly and securely by enabling help desk technicians to give remote support anytime, wherever they are.