Microphone not working in Blizz on new MacBook Pro

Grymwish
Grymwish Posts: 8
edited April 2023 in Meeting Forum

We've been testing Blizz with mostly good results.    One pc in particular is a brand new MacBook Pro.    Pulling up the audio settings of the computer, the macbook registers voice sounds on the built in microphone.   Once Blizz is started, the macbook's microphone no longer registers any sound or input.   The user can hear the rest of the participants in the meeting, but no one can hear him.   Once Blizz is closed on the MacBook, the computer starts recognizing input from the Microphone once again.

We checked and double checked all the audio settings in the Blizz software, but can not find a reason why this doesn't work.

Any help would be greatly appreciated.

Thanks

Comments

  • PeterBrunner
    PeterBrunner Posts: 66 Staff member 🤠

    Just to make sure: Did you turn your mic on within Blizz (default is off):


    2018-11-01_1440.png

  • Grymwish
    Grymwish Posts: 8
    Yes, toggled it on and off. The camera works fine but the microphone does not. Once we exit out of Blizz, the macbook's microphone operates normally, but not when in blizz.
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