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we recently started using TeamViewer to support multiple iPads accross Canada.
When connect to iPads for screen sharing after about a mintue we get this message.
TeamViewer Session will be disconnected in 1 minute. Screen Sharing will continue.
1 minute after the message a connection comment box appears.
The iPad is brand new out of the box, it was updated to latest iOS, 11.4.1 and Quick Support app is installed.
See attached screen shots of issue.