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Password Reset is BROKEN!!!!!!!!

I have tried for days and weeks. There is no form of support for our accounts. I had to create a new one just to post this message. I have emailed, tried calling, submitted tickets. Nothing is working to get my password reset on my main account . 

The website will say it's sending an email and it NEVER does. Tried multiple browsers. There is no form a technical support so I am trying to get help here. 

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