Posted by
Electron

Teamviewer payment problems

Hello,

we have a problem with Teamviewer payment, we chose SEPA Direct Debit ant inserted all the information needed. Everything went fine, we got few email's and one with "activate account", but in the account we see notification to pay and our license says Free, in Invoice there is a line where it says "[price has been removed as per the community guidelines.] will be deducted from your account after 7/28/2020..." so the money from account will be taken on day 28 and only then we will get license? What if we pay with the invoice info will the system see that we already payed and will not take money on day 28? 

Thank you.

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