there is a possibility to make custom ticket forms.
But I do not know how to do this.
Perhaps someone can tell me where I can find this feature?
Best regards and thanks in advance
Thank you for your message.
Can you please describe the case a little bit more detailed?
Do want to send customized automatic replies or do you want to create customized ticket fields?
Looking forward to your answer and wish you a great day.
All the best,Natascha
German Community Moderator