How to see who responded to a ticket?
gunther1
Posts: 4
When a User A guess or knows a Ticket-ID (they are incremental integer values) of User B - and User A write the E-Mail with those ID - the Ticket System says "User B replied: [Message of A]".
How to see, that this was User A ,and Not User B?
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Comments
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It's named based, not e-mail based, you cannot see the name, but not the mail of a reply.
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