Poor Accounting by Teamviewer!!

Updated my licence through the management consul portal and now receiving mails to tell me I need to pay the last invoice before they will accept the new licence payment! I updated and paid according to me through your portal so why is this the issue and now I cannot access the one computer in my office that i use this very expensive product for!!!!!!!

Comments

  • AlenaC
    AlenaC Posts: 916 Moderator

    Hi @Goof134 ,

    thank you for your post. Welcome to the Community.

    We are sorry for the caused inconvenience. Could you please send me in a private message your contact details? I will forward them to our dedicated team, so that they reach out to you as soon as possible,

    Thanks in advance
    Best,
    Alena

    Spanish Community Moderator :)