Staff Agents - Menu option Not visible

ganderson
ganderson Posts: 4
in servicecamp support

We don't seee "Staff Agents" menu but I am an administrator. 

With the Administration Console of the Application I cannot find any selection for Administration -> Staff Agents.

What we are doing incorrectly?

We have a corporate subscription, 5 channels and 15 users assigned. I note that we may not have activated the licence, does that matter?

 Thank you 

Graeme

 

Best Answer

Answers

  • Yervand_PM
    Yervand_PM Posts: 102 Staff member 🤠

    Hi

    Please send your instance URL in a private message so our back-end team can check your issue.

    Yervand
    Product Owner
  • Booksinthecloud
    Booksinthecloud Posts: 5

    I don't see the Administrator Menu either to add staff infact my screen is completely different.  

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