Hi, for the past week I've been tryingt to reset my password and each time I am getting error: Sorry, an error occurred while processing your request. This is frustrating, I need to access my account to connect with my family member with pc (unattended access etc.) and I'm baffled becasue such a basic functionality as password reset is not working. Can any one help me? TV support won't help as I am free user.
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