Hi, almost three weeks have passed since I sent you a request to unblock the license of the TV application, which I use only to manage the PC of family and friends privately, not commercially. (www teamviewer com/en/reset ) And it's still in processing. You write everywhere that the program is free for these purposes and you have repeatedly blocked me due to suspicion of commercial activity. For the first time about 5 years ago and then every year again and a month ago again. Can you please tell me why you came to the conclusion that I use the application commercially? 1 = 72 year old friend = PC 2 = 72 year old friend = MOBILE 3 = 74 year old aunt = Notebook 4 = 74 year old aunt = MOBILE 5 = 74 year old aunt = PC 6 = 50 year old friend = PC 7 = 50 year old friend = Notebook 8 = 60 year old father = PC 9 = 60 year old father = Notebook 10 = 35 year old girlfriend Do you think that I am exploiting these people and forcing them to pay me for helping them with their technical problems? I signed, uploaded and sent the statement to you, what more do you want me to stop blocking me? I have IT technology as a hobby, I am a member of the Insider program Windows 10, so I format my system several times a year and upload everything again. I don't even have a trade license and I have a postman as a profession. I have tried many competitors, but because you are unfortunately the only one with such a great program, which you probably know, it seems to me that you are playing a "monopoly" and trying to squeeze as much money as possible from us ordinary users. Unfortunately, none of us can afford to pay a total of CZK 17,249.76 / year for joining them a few times a month to fix what they messed up in windows, or what Microsoft messed up / cycled windows update, which is, for example, a problem with 60 years old father = PC / or the problem that after updating Windows does not work outlook other than in safe mode, which is, for example, the problem u = 50 years old friend = PC / And because they can't handle it, I have to fix it, but I don't have the time or opportunity to go around the whole of Prague and spend my free time on the road and then repairing them and the speed of their Internet, I'm not even talking if I could fix it online from home. If you only wanted 2,000 CZK / year, for example, it would not be a problem to fold and pay, even though you write everywhere that it is free for personal purposes and that you do not want to force them to pay it .... And almost 1,500 CZK We really can't afford CZK / month. Please comment and advice on what to do so that this does not happen again? And really, no one with a paid license joins anyone. Thank you.
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