Same exact issue, this issue is actually related with an android device not supporting remote control as it is not on the list of supported android devices. The device we have is an octa core dragon touch 10.6" tablet running android 5.1, model number X10REF
we purchased the tablet here
it would be really bad if it is not possible to remote control this device as unanttended access as this was the main reason we purchased teamviewer.
please help, thanks!
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