My account was flagged for commercial use, since I'm using teamviewer to finish my Master's thesis (non-commercial), but the machine I'm connecting to is in a commercial network, hence the wrong flagging. Filled out the form, waited 30 days and received a reply, that my account has been reset to free again. The only problem is: It has not been reset, I still get limited, even when "just" connecting from my phone to my personal computer at home. Already tried restarting Teamviewer, I'm using Version 13.1.3629 on the computer at home and the newest linux version at the machine for my thesis. Any tips on how to resolve this? The email saying that I was reset to free was from a no-reply mail, and since I have no license, there is no ticket or anything about the issue.
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