@wscratch wrote: I have been stuck in this time warp for 2 weeks. The Generate PDF button does NOTHING. It does NOT create a PDF file in my downloads folder. I called Teamvuiwer and spoke to a very nce lady in Commercial Sales (the othe group that will actually answer the phone). She was sympathetic and referred me back here. She insists that if thsi was real problem they would know about it so apparentky we are all hallucinating. I give up. [removed per Community Guidelines] Can anyone recommend a different proiduct that will let me access another PC remotely? I love how TV removed your last sentence ( Can anyone recommend a different proiduct that will let me access another PC remotely?) . I have a feeling mine will be also. Any ... desk is free. It doesn't have voice or video chat (but it does have text chat), but it's light, way more intuitive and - like I'm doing - you can then use other apps (Google Meeting, Zoom) to communicate with someone at the remote site.
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