Both my daughter and I have the same problem, and have done intermittently for the past few weeks. We connect from our home pcs/laptops running Windows 7 to individual desk top machines at work, both running Windows 10. We connect using a paid for commercial subscription. The issue can only be resolved by restarting TV on the work pcs, but clearly if we're not there we can't do that. It is infuriating as idue to the nature of our work that we need 24/7 access. Work pcs have only recently been upgraded to Windows 10 so am assuming it is something to do with this. Settings have been checked and all set for allegedly optimal connection and performance, yet the problem persists. Would appreciate any help on this.
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