Hallo, For weeks we are terrorized by TMV - by incompetence First, numerous computer connections were prevented by the unannounced ID change and now we feeze not only our computers - NO - we also freeze the remote customer computers using TMV connctions Only a reset can revive the customer PC and server (!) We could even demonstrate this to TMV support at their own PCs. And ..??....nothing. The answer, it's up to our version .... We tested all version from the first 13 to the current 13.2. No matter which computer, no matter which operating system - no work is possible. And I can not believe the statement that this only rarely happens The whole thing is business-damaging and should be published in the literature who pays and the lost wages ?
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We cannot reach any Server which we have to support. who is responsible and takes the recourse claims for damaging our data @Esther wrote: Hi all, TeamViewer is constantly working on the best security and service for our customers. In order to deliver on this pledge, TeamViewer’s team and leading security researchers perform regular threat prevention analysis to identify inconsistent or suspicious behaviour within and beyond our network. As a result of our continuous prevention analysis, we detected patterns of connection attempts that seem to be at odds with normal TeamViewer usage. As this observation was limited to a small subgroup of endpoints, TeamViewer decided to invalidate and automatically re-assign all TeamViewer IDs within this subgroup. The precautionary measure has successfully been rolled out to full effect. For a short period of time, some users may experience service degradation, which will be resolved as soon as possible. Best, Esther
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