Now THIS is hilarious! I just started a chat with sales and they closed the chat when I mentioned this commercial use fiasco. I guess negative attention is still attention, but I put my kids in time out for such nonsense. Waiting a month to receive a reply is a total insult. I think it's an intentional move, but can't prove that. Still, there is conflicting information on what is or isn't commercial use. I've seen that connecting to personal machines is OK , and then that any connections from a corporate computer (even only OUT bound to a personal PC) is considered corporate use. Even for no money or compensation (i.e. free use). Overpriced to say the least, when I mentioned to the sales staff that they should have a mid-tier, personal use, $29/year version, they closed the chat on me. Ridiculous. Instead of immature and unprofessional measures, TV needs a sales department overhaul apparently. Maybe the upcoming purchaser will clean house and do this with the remaining sales staff. I'm sorry, but sales can't be so busy with selling commercial licenses that they are unable to help with this technical failure. This is the third time I've been hit unfairly with commercial use suspicion. And it's just not true, dagnabbit! Sorry TV, if you ever wanted free users to become paid ones, you totally dropped the ball. Disgusted Dan
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I am a personal user since TeamViewer 9, and now I'm in the same boat (again). I'm on week #2 here, waiting for a second resolution to this. In May, I contacted TV via chat (It's there somewhere), and after explaining to the very polite agent, they looked at my account and whitelisted my personal use connecting to my home computers ONLY. Now, it's happened again, even though I connect only outbound to my home machines... It is clearly because I'm behind a work domain, but my use qualifies as personal (I've read the terms a few times in case I possibly missed something). I find it hard to believe that their sales staff is so busy that they can't help with this issue. If they cared, they could check the software settings used for being able to access suspected domain machines remotely. Here's a thought: They could have offered a modest, one-time fee for licensing personal use! One can dream... At any rate, I share the common sentiment here that TeamViewer doesn't give two piles of **bleep** matter about free users. Business must be slow if they are resorting to ineffective scare tactics like this. The censorship of competitor product names here is the icing on the **bleep** cake we're being offered. I do digress... [comment removed per Community Guidelines - #9 - Sales/solicitation policy] Life is too short! Peace!
EDIT: And there's the censorship at play... FFS. [comment removed per Community Guidelines - #9 - Sales/solicitation policy ] No nags, no trouble. Simple functionality. Tis a beautiful thing.
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Stop the TV software/service and/or reboot... @tarascon wrote: LOL. I just received an email that my account was restored to non-commercial. Guess what- I can't connect to a single computer of mine. All flagged as commercial. LOL
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