Windows 10 Pro, Teamviewer client 13.2.14327 1) Logged in as regular user and I have TV signed in to my TV business account. 2) From Start menu, I select a different user to switch to (admin account, in my case). NOTE: I do NOT sign out of regular user account, just switch user. 3) Switch back to regular user and TV client shows as no longer signed in and shows "Trial period expired." So now I have to sign back in to TV account, including 2-factor auth, etc. What's going on? I didn't sign out of the original user account and I didn't sign in to TV client in admin account. I don't even have to sign in as another user. If I instead sign back in as the already signed in regular user, I still am signed out of TV and have to sign in again. Also, I have the option, "Keep me signed in" checked in TV client, but that makes no difference.
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What would help, I think, is to make clear that when someone purchases a TV license they are buying a license that is LIMITED to the current and earlier versions and that TV offers no grace period. I recently purchased a TV business license, but only just now learned that TV will prevent me from connecting to any future versions. Had I known this, I WOULD NOT HAVE PURCHASED a license and would have used a TV free license. Your licensing model is nuts, and like others in this situation, I will begin to search for a company that is HONEST and UP-FRONT about how their licensing works. Perhaps your license explains SOMEWHERE that I bought a license only for version 13 and no future versions, but that was not made clear to me during my purchase experience.
Thanks for listening to my side of the story.
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