I stumbled on this thread after trying to understand why I can't see the devices that need ITBrain activated. While I understand the technical explanation, the business impact is problematic. For example, one of our employees (who did the initial ITBrain deployment) left for vacation today and we discovered that only he can do new deployments. Hopefully he won't get hit by a bus or fall in loive with a cocktail waitress and decide to quit his job. My hope is that you're working on a solution to this.
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