I got the same problem being a Business user. Removed one of my 3 licences so I could activate it in a new PC, keep getting the same error message "Install limit reached" all day long. When I hit the 'Replace existing device' it sends me to the Contacts and Computers webpage. I checked my licenses and I have only 2 active, even tried removing most of the computers I had in the Contacts and Computers list, still doesn't work . Sent a ticket 5h ago that still remains unanswered, and I have a client waiting all this time since I can't connect from my PC with my account, it's really annoying.
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