Totally unprofessional for a product which costs $1400 per year. Perhaps the TeamViewer staff does not understand how corporate accounting works, e.g. every credit card charge (in fact every payment) must have an associated invoice. If not the accounting department asks (in this case IT) to provide one. And thus it is imperative that TeamViewer provides a method for customers to retrieve and print previous invoices. Perhaps if we translate these replies to German, TeamViewer will respond to our requests.
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