I didn't know anything about limitation (gray buttons) in the case of free version, but if you say that this is the big difference and you can't find a solution to be solved between two type of using commercial and non-commercial I give you a hint. Deliver two software one free and another one commercial, they should be totally different but it will be clear which software is used and for what propose. You should see that this mix between commercial and non-commercial really created a problem in thousands of users using teamviewer. At this moment I'm locked with free account.
... View more
Hi, TeamViewer have a real problem at this moment. They offer two type of accounts private use and commercial use. Private use is free, commercial use based on license which should be payed. The problem is that the account under private mode, free teamviewer is locked with the message trial expired, even if the application is free for private use. To unlock you have to contact the teamviewer but teamviewer team does not accept any ticket from customers who use free version, I mean private account. So they are at a point of no way for people who chose to test teamviewer or to use in private mode. Beside this, even if at installing the teamviewer ask you to chose the mode of using, commercial or both, and if you chose both, you can be found as suspicious if you use two accounts commercial and private on the same device. This difference between commercial and private accounts using should be very well defined and limited. At this moment the support for free version is not available even if the account is locked.
... View more