How about sending a message to users that you detect that usage may be for commercial use and giving them 30 days to reply on a form that you send them so that they have the opportunity to defend their usage as personal and not commercial???? That would show a commitment to customer service. Just take a moment to imagine what it is like to be invited to depend on a program for free, then have it removed without notice? My friend is disabled and needs the program to communicate with friends and family and to operate various devices in her home. She earns no money from its use and the effect of loss of use of the software has interrupted many aspects of her daily life. Your policy comes across as thinly veiled averace.
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