SO this as been an ongoing issue. I have a paid Business License, started on V11 then upgraded to V12. So the problem is when I use the ANdroid app or using a Web browser to access my clients computers that ALL have Version 12 installed, I get the Warning to "Play Fair" we have detected this is being used for Commericial Access...... Why YES it is BUT I have paid to use it!! This is very annoying that I get these, like I am NOT PLaying Fair!!!! After one month of using TV I was convinced to use it and paid the over $1300 for v11 and Upgrade to V12 many years ago. According to what I signed up for, I can have 3 computers with the licsenced to me, and single user (only ME) but unlimited access to as many remotes ar one single time!! So My Mac laptop which is fine since in autorized to the Laptop, my one Android phone and a Chrome Google Notebook 13". The Notebook I use the Web Browser by logging in to my Teamviwer account and then connecting to the computer I wish... then I get the annoying "Playing Fair" same happens on my Android phone. These are the ONLY 3 devices I use on a regular basis. Once in a great while I might use a clients computer and log on to someone alse so I get why I get the warning!! I have opend 3 seperate Support tickets WITH NO ANSWERS!!
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Well that is a JOKE.... Contact Support!! I have had a syupport ticket for 10 days now, no one replies. Kinda the same problem, have a Business licsense for 12 and get the "Play Fair" warning all the time with the Android app and using the Web browser remote to computers that have Ver 12 software on them!!
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