Last week I formatted my computer and reinstalled Teamviewer from scratch, but I forgot to select the option "Personal use" and since then my ordeal began. It started telling me I had trial days, and I was trying to uninstall it and select the "Personal use" option. But as much as I did nothing was solved. So I started looking for solutions, programs that changed my MAC, changed the teamviewer ID, etc ... Nothing worked! In the end I contacted a moderator in the community and told me I have to request a resetso I asked for the ID reset, but it says it could take a month !! Let's see, all programs that have a trial version give you a few days for free and when those days are over it automatically changes to free version, without needing to do anything else. or an option in the menu to switch to Free mode. Why complicate life this much by having to send a form and wait until a month to solve the problem? I find it unnecessary and frustrating for users. From here I want to emphasize that my use is, and always has been, personal, and I feel very upset by this uncomfortable situation. Why do not you help us to avoid this problem by making the default option during installation in "free mode"? It is making the user's life foolishly impossible. Now it tells me that this device can not be accessed because of "signs of commercial use" ... What signs? I never used it professionally, and if I tried alternative methods it is because you do not offer an instantaneous and effective option. I want my account available as it has always been up to now (and I have been using this program for several YEARS). How much more do I have to wait for this to be resolved and when will I get a specific answer?
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