Dear TeamViewer Customer, We are continuously working to optimize the way we handle your requests. Which is why we have discontinued the usage of the support email address. We now have a form on our website, solely dedicated to handling all your requests: www.teamviewer.com/support Please use this form for any future request to TeamViewer.
Tuesday, June 26, 2018 4:38 PM +03:00 from TeamViewer Team :
----and here's what teamvewer team sent me in June/// i'm guessing all free users are now forced to be either paying customers or quit?
Dear User, Thank you very much for your message. I set your ID to private, non-commercial usage, because I believe you that you do only use TeamViewer for private use. So you are now able to use the free, non-commercial version again. But please keep in mind: TeamViewer is only free for private, non-commercial use. If you want to use TeamViewer commercially, please buy a license. The free version can only be used in a private environment - for example if you help friends or relatives in your free time and do not receive any money for it. Commercial use is every usage in a business environment. This means, if you use it at work or support customers and colleagues, it will be commercial usage. Therefore you are not allowed to use the free version of TeamViewer in any office environments. As soon as one of the PCs participating in a session is connected to a commercial network (office/school/etc.) it is considered commercial use. If you have any further questions or require further information, please feel free to contact us. Best regards Julia
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