Support is minimal it seems m8, this issue isn't solved for nearly a year and i think they dont really care much about such issues. Tough, we from our side, will remember this when we need to renew/pay for extention of our license... I suggest if u run into this like we did, also look for another solution because this method of working at TV is not ideal for companies like us, not user friendly and lack of alacrity.
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So in fact when u are a business who upgrade your systems every year, u need to ask permission every time or upgrade to the ( expensive ) Corporate account even when u still dont use "more" devices then before ? I think this one of the lesser features in TV imo, it's easy to notice that people use "other" hardware ID's so why dont just give the people the option to "replace" their own systems ? That would be alot more user friendly. U can't use more systems "simultanious" then u are allowed to, isn't it alot better then what people have to get through now before they notice what the problem is ? It's not like we get a decent answer from the popup system what is wrong, u just get redirected in circles every time, and after digging on this forum i found probably the reason, but no solution. I hope for a solution because i ran myself into this issue now, and for the price of the corporate version there are many more alternatives wich are more user friendly, a real shame the business license works this way, i reckon many more people/small businesses are in our situation...
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