Depending on how often and how many people you connect with Teamviewer will flag your PartnerID, not your Account, as Commercial use. it used to be sending an email resolved that, now it's easier to just scrub the registry and do a clean install to generate a new PartnerID. My husband has had his desktop Locked that way 3 times in the last 6 years because he helps everyone in his Huge Family (35 people who have moderate to poor computer skills) the current lockout mechanism locks you out after 5 minutes and then adds a 90 minute timer to try to force you to buy a commercial use license. As I suggested in the Idea's forum, TeamViewer should have a lower cost License that allows small business and home users to pay/contribute to the company but at the same time is not cost prohibitive to people who are not getting paid for remote help.
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My normal account is KG6EBJ, this is my Wifes account because after I updated my iPhone to iOS 12 and Google dumped all the authentication tokens I can't log in to this Forum, or for that matter into ANY part of the TeamViewer except what I already am logged into.
So I am going to Rant a bit. If as a company you are going to limit or destroy recovery code tokens after a set amount of time, then you could at least inform the people using 2FA that they need to UPDATE the Recovery Code, or better yet you could do like every other SANE company and use a 1 time code sent to the E-mail Address on file, I mean you will send a password reset e-mail, what is wrong with sending a 1 time login code?
I have looked over the forums here and I see I AM NOT ALONE, I just seem to be the only one offering solutions instead of just DELETE your Account and start over.
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