The problem with taking this stance is that it renders Blizz virtually useless as teaching/support tool. There are times where I need the collaborator to drive on my system to show me the exact steps that they are taking or I may need to show them the steps that they should be taking. The idea that I can do that with different software you offer, even though it may be free, leads me to look elsewhere. I suppose I will be looking at Go-To-Meeting next year.
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