Have installed TV 14 today on a replacement Win 10 PC for my father in Law whilst i service his regular PC. TV14 only gives a LAN IP as address, (with the LAN only connections available) and refuses to uplink to the internet via the wifi router, and thus remains uncontactable despite the internet connected & working. TV also refuses to accept my management ID login as (i guess) it thinks its not connected to the internet, so i cant even complete the TV configuration. TV works IF i connect via my smartphone whilst using the same wifi node. I have had this same LAN only issue with my Lappy or phone when im away using hotel wifis on several incantations of TV over recent years. Never really got an answer to it. On my phone i can switch to the OEM browser which isnt as fussy, but Chrome and FFX frequently refuse to connect citing 'hacker security' but without a JFDI anyway option. The Lappy issue, ive not resolved and when it happens now I just turn the thing off as i have wasted so many hours over the years trying. Never had a home PC on a home network display the same LAN IP issues before. Any words of wisdom other than switch it off and reinstall it are welcome. This is frustrating as I cant even begin to tweak without loading all my kit into the car and going round. ive spent 4 hours today and all ive managed to do is sort out the email / facebook for him. the rest I was going to do tonight but it looks now as though tomorrow ill have to go back swop the PC about and do what I need to do with the PC in situ rather than on my bench.
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i had the same issue after upgrading my desktop and Lappy from 11 to 12 about a month ago. I ended up uninstalling and reinstalling 12, doing a registry wipe using ccleaner, rebooting and then reinstalling 12 which made zero difference. I repeated this and reinstalled 11. still zero difference I dont have installation files for 9 or 10 so ive regressed back to 8 on both machines. Desktop is on XP, Lappy is on win 7. If i try to setup unattended access i get the same no connection message. Both machines exhibit LAN only connection messages, but if i use my partner ID list I can connect, even over hotel wifi from 100 miles away, but.... The link is fragile and if it drops out or gets closed in error, I cannot reestablish a connection with the remote PC unless I call home and get someone to reboot it. before an ID was displayed, now all i have is a local IP address (on both machines). Also cannot sign in to account (computers & contacts option).from either machine except my phone. The GUI refuses to respond to mouse clicks. If the link drops out, i usually get "Teamviewer not running on partner computer" when I try to reconnect. My phone has TV installed on it which has NOT been upgraded and that works fine with both machines. The thing works, just but im no nearer finding out why or what I can do to resolve the issue, which is a real pain when im away and i get a support call from one of my aged relatives!
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