This sometimes occurs for me when I use Windows to direct the remote PC to Restart via the Windows Start button. The PC hangs up before completing the shutdown. When the problem occurs I can expect to see "Connecting to Partner" briefly before the "Ready to Connect" status message returns. Eventually the PC reaches the point that it reports the WaitforConnect Failed message. I have to get someone at the remote location 1. to shut the PC down -- if necessary by pressing the power off switch and waiting a few seconds before pressing the switch again to power the PC on, and 2. sometimes I have to also ask that the router be rebooted. One or both of these actions (taken seqentially) has so far been sufficient for my needs. Perhaps a Net User command script (to run remotely on another PC on the network) would direct the PC to restart. Then, if that isn't sufficient, using remote administration of the router at the remote location (again through another PC on the same network) would allow the router to be rebooted without anyone helping at the remote location.
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