yes unfortunately that is exactly what it means. I just had the same problem with version 9 and after much trouble shooting with teamviewer themselves, I was told that these old versions are no longer compatible with Windows 10 latest updates and we have no other choice but to subscribe to the newest version. Subscribe...which is totally unafordable for some of us. There has to be some workaround to get the little chat box working again but I haven't found one yet.
... View more