Hi, did you ever get a resolution? I got the same thing a week ago, a few hours after installing another trial version, which then expired this morning, 7 days later. The email TeamViewer sent doesn't address how to reset your license. They make it sound like it's all set, like they did something on their end. I suspect they need to do something but they didn't actually do it. I’ve already uninstalled [including removing the settings], removed the TeamViewer [client] ID from the registry, deleted the computer from the online console, rebooted, ran CCleaner and Glary to clean up any remnants and reinstalled. TeamViewer somehow still knows what the ID was and automatically fills it in, so it still thinks my trial license is expired. I cannot use it. This should just not be happening when someone is just using it for personal use. Thanks! PS I just saw that the TeamViewer ID is tied to multiple hardware and software identifiers on the computer and has nothing to do with the online account.
... View more
I used PCMover today to transfer my installation from 1 computer to a new computer. It hasn't been working properly since then. I have tried reinstalling a couple of times. I see the following: "TeamViewer plan upgrade required. Your current TeamViewer plan does not include connections to customized TeamViewer modules. Your session will therefore be terminated after a short time. Please upgrade to a higher plan to use this functionality." How can I resolve this so I can use TeamViewer normally. I only use it for personal use. Thanks.
... View more