Hello! I'm trying to understand after years of using TeamViewer to help family and close friends fix their Windows problems ,why it flagged me for possible commerrcial use and then gave me a trial version which has now timed out while trying to connect to help my elderly mother with her email? I volunteer in Microsoft Community to help others and have been awarded the Microsoft MVP for eight years. My expertise is installation and troubleshooting. I do not use Teamviewer for my volunteer work in forums except in the rarest case for the most deserving disabled who cannot complete repair steps on their own. There has never been any commercial use of TeamViewer. In return I highly recommend TeamViewer to others and have led the way in firmly establishing TeamViewer as superior to Windows' own Remote Access. I have always respected the personal use restriction and feel that this has unjustly flagged me for commercial use when you can clearly investigate and see through my connections that they are all to the same private friends and family members.
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