Thanks for your feedback.
First of all: There are no plans to cancel the free plan of TeamViewer. However – we are trying to develop the different plans of TeamViewer according to the needs of the respective clients.
Therefore, we are currently rolling out a global change to the feature set of the TeamViewer free plan. We apologize for not having communicated this with anticipation.
The features, which we are disabling for the free plan are Remote Printing, Enabling Black Screen and Switching Sides.
We carefully selected those features which are mostly used for commercial purposes like Home Office to avoid impairments in the personal use.
Moreover, this change is also an important effort to protect people from potentials scams.
As said above, the personal use of TeamViewer for connections via the wide range of platforms including a multitude of features remains free, and the full feature set is of course still available for all who need to use it for their work – like for regular customer support or home office – as we only removed the features from the free plan.
Thanks and all the best, Natascha
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