Scotty, thank you for the support! I also run Win XP SP3 on a computer buried in a museum wall 5 hours drive away. TeamViewer is nagging me to upgrade, but I'm afraid that it might fail. You mentioned QuickSupport, and it might help me: Can I install QS on the XP system while the old version of TeamViewer is running? My idea is to have the QuickSupport running as an alternate connection, just in case the TV update fails. I appreciate any advice you (or anyone else) can provide. Thanks!!
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