Great Article on getting started. I will be using the free individual license approach since i am only trying to help my elderly relatives with their computer issues. I think the quicksupport module approach, for now, seems good. In my testing with another PC in my house, i do notice that when you request session id and then invite - you are actually asking the other computer to save/run a file which ends up in the directory on that other PC. Which is fine - just wanted to check that in the article its says download/installing is needed. So is their a way to just run the file vs actually saving it to a directory and then running it? Every time i remote to that other PC will it want to save and run a file? And remain in that download directory until i delete it?
... View more