I got this answer for support... And it is a great answer... But still not solving my problem "Thank you for your email and query regarding TeamViewer. The time out for inactive sessions is based on the interaction with the device (mouvements of the mouse). If you start a file transfer and 30 minutes time out is set, without mouvements of the mouse, your file transfer will be stopped after 30 minutes. We recommend to extend the delay or to remove it if you do not want to terminate your file transfers after 30 minutes. Feel free to contact us again at any time if you have further questions or queries we can assist you with. " But the problem is, I have this setting to help out that I can reconnect if I become disconnected somehow and the channel become locked... It Would be nice if file transfer was considered as activity
... View more
@Christian_PM wrote: TeamViewer 12 is here! Now we can just sit back and relax and tap ourselves on the shoulder what a wonderful job we have done. Nah, just kidding of course we don't want to stop here, we want to continue improving TeamViewer and helping you getting your job done even smarter, better, faster, stronger in the future. I'm pretty sure even after more than a decade of continuous improvement there are still things you would like to do with TeamViewer that you can't do today. What are those things? In which areas would you like to see TeamViewer improved over the version we just released? Thanks your your feedback in advance!!! Christian Hi... I have often been in the situation that I've lost connection because of bad connection quality or disconnected by accident. Then I've somehow managed to lock my license - channel, so I can't reconnect again. I these cases twamviwer support is alwas helpfull to fix it. But the problem is if it occurs out of working hours , and it happens... we have 24 hours service for some of our customers, so this is a problem. I know about the setting of timeout with inactive connection, but still it takes some time. Sometimes the inactive timeout is giving some problems with file transfer timing out even during filetransfer, some times i transfers up to 3,5 GB before an installation. so this may not happen. So it would be very nice with a feature there could reset the channel from command prompt or button somewhere to do that.
... View more