thanks for your message.
Could you please help us and provide a few more details? First of all I would double-check if both IDs on the machines are the same and didn't change since the last successful connection.
Moreover, we need to ensure there's nothing wrong in your network and I would therefore ask you if you could please perform the following ping and tracert checks, with the following addresses.
a public Google DNS such as 220.127.116.11
Looking forward to your replies,
thanks in advance
... View more