We use Teamviewer so 2 of the 3 volunteers at a small radio station can do the content programming for the station. I, the IT guy for the station, also use it for system support. We are extremely hampered by this problem: Teamviewer has been working for some time and the configuration (below) has not changed. We are getting the "upgrade to current" message even though we are as current as out platform allows but we are still enduring the 5 minute session timeout "motivator". Today, our primary user was *successfully connected*, then he had the session time out, and when tried to immediately reconnect but now gets "unable to connect (unknown reason)". None of the other devices I use to connect are successful either with slightly different wording. I rebooted the remote system and checked for internet capability. Teamviewer does not work for me with the same kinds of messages. It doesn't work even when I am on the same wifi subnet as the remote machine. Configuration: The one computer that the 2 volunteers remotely connect to is a Windows XP system. Recall that I said it was working through a session earlier today. We get the "you must upgrade to the current version" (for our platform) and we get the message that "your version of Teamviewer is the most current" -- so there is no newer version (for Windows XP). The clients that fail are Mac, a Windows 7 PC, 2 different Android tablets, and an Android smartphone.
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