I bough an Android tablet, the RCA Maven Pro for my parents and I would like to be able to help them remotely. (they are not very tech savvy) I installed Quick support app to remote control . I can connect to the tablet and see ram and processor % used, battery level and temperature, make and model etc. but when I click on remote control it tell me to install an available add-on, but it is not found in Play. Also when I open the QS app it tell me an add-on is available, but when I click on download it is not found. Same after connecting to it, I get a "Downloading add-on, followed by failed to download add-on. Is there a compatible add-on I can use for this tablet running on Android 5.0 (Lollipop) ? It is an RCA Maven PRO, and when connected it indicates the following Manufacturer: Alco, Model: RCT6213W87DK Any help is greatly appreciated. Thanks!
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