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They have removed some of my comments on posts aswell.  Really sketchy. ... View more

Dito! ... View more

This is not their first Rodeo. They are assuming that you do not have a lawyer on retainer and are not willing to purse this.  ... View more

This is really good information thank you!! Illinois has a similar act which they clearly do not abide by. The renewal notice that teamviewer sent out does not state that is must be cancled within 28 days and it does not identify where or how to obtain information about the renewal.  (b) Any person, firm, partnership, association, or corporation that sells or offers to sell any products or services to a consumer pursuant to a contract, where such contract term is a specified term of 12 months or more, and where such contract automatically renews for a specified term of more than one month unless the consumer cancels the contract, shall notify the consumer in writing of the automatic renewal. Written notice shall be provided to the consumer no less than 30 days and no more than 60 days before the cancellation deadline pursuant to the automatic renewal clause. Such written notice shall disclose clearly and conspicuously: (i) that unless the consumer cancels the contract itwill automatically renew; and (ii) where the consumer can obtain details of theautomatic renewal provision and cancellation procedure (for example, by contacting the business at a specified telephone number or address or by referring to the contract).   ... View more

identical message from the same people. I just took the names out. its a scam. I dont even know how much the renewal amount is. they wont tell me and i have asked a few times. ... View more

this is the response i just recieved. mind you i sent this in on 7-1 and it took them 10 days to respond to my request for additional information.   I'm one of the Managers here at TeamViewer for our Customer Support department. ***** has asked us to review your request regarding the cancellation of your subscription which is set to renew on 07/18/2019 for a TeamViewer Premium license. After further review, we were unable to find any reason why we should cancel the renewal that will be taking place in seven days. Please note that we have cancellation policies like any other software company that requires action from our subscribers to notify us in writing 28 days prior to the set renewal date. We sent you a reminder email on 6/6/2019, we however were unable to find any cancellation requests for you in our system until now. With that being said, this subscription will stay active on your account and TeamViewer services will continue to be available to you until 07/18/2020. Your auto-renewal cancellation for the period after 07/18/2020 is being processed per your request, this however will not cancel the renewal taking place this year. Best regards | Saludos cordiales, ... View more

I told them i can not afford their services anymore and they were very rude to me. I waited onhold for 40 minutes to get scolded like I was a child. I am very disapointed in teamviewer. I now see why most of my industry and done away with them.   ... View more

This is the biggest scam ever!!!! I tried to cancle before my renewal I was told by chat to contact a 1800 number which i did. I stayed on hold for 40 mintues and I was rudly told to email sales to cancle my order. This is the response i recieved to my email. Unfortunately, we are unable to process your request for cancellation. You can view our End-User License Agreement (“EULA”) by clicking on the link:  https://www.teamviewer.com/en-us/eula/  (See the section 13.1 of the agreement). "Unless otherwise specified in the Order, the Contract has an initial term of twelve (12) months (“Initial Term”) and shall subsequently be renewed automatically for additional periods of twelve (12) months (each a “Renewal Term”), unless either party notifies the other party no less than twenty-eight (28) days prior to the end of the Initial Term or any Renewal Term that it has elected not to renew the Contract." As your request was sent outside of the contractual renewal period, cancellation is not permitted. Please note this subscription will renew again automatically unless notice is given at least 28 days prior to the end of the active term. We appreciate your business. Please let us know if you have any additional questions or concerns. Have a great day! Kind regards,    I do not even konw how much I am paying for the renewal because it is very unclear.   ... View more