Thanks a lot for sending the cancellation via the Portal!
I can see your ticket arrived in the system and also in time (=within the 7-day-money-back guarantee, which says y ou can return your newly purchased TeamViewer license or AddOn licenses within 7-days from purchase and we will refund or cancel your invoice.). So - no worries! You´ll get your money back!
My colleagues will contact to you soon and clarify the details. I apologize for the waiting time and would like to thank you for your patience here.
Let me know once it´s all done!
Thanks and best, Esther
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