You could learn a lot from Microsoft's disastrous ditching of the start menu. Your decision to 'sunset' the classic interface your users know and love I think is a mistake. Forcing the change will only cause resentment. I tried the new interface back in 2018 when it was first rolled out. But it needs several more mouse clicks to do what I need to do. I've stuck with TeamViewer since V8. V14 is brilliant. Best application in its field. But I miss my docked contacts list next to the main window!
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